Description: Scrolling using track-pad on writer is not fluid and feels laggy. Comparing with scrolling on Firefox and only-office where scrolling is smooth. Troubleshooting tried: 1. Scrolling performance on Native distro version is same as flatpak version. 2. Turned on smooth scrolling option without any effect. Is there any other information which I can share which will be helpful? System Information: DE: KDE Plasma 5.27.8 [Wayland] Distro: openSUSE Tumbleweed Display:2560x1440 [150% scale] Refresh rate: 165 hz Laptop: Asus ROG Strix G513QY Version: 7.6.2.1 (X86_64) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: gtk3 Locale: en-IN (en_DK.UTF-8); UI: en-US Flatpak Calc: threaded Steps to Reproduce: 1. Open .docx word file. 2. Scroll using two fingers(fast or slow) on touch-pad [Native-scrolling turned on]. 3. Document scrolling feels laggy. Actual Results: Scrolling is not smooth on 165 Hz display on 150 % fractional scaling. Expected Results: Scrolling should be smooth on Wayland with 165 Hz refresh rate. Reproducible: Always User Profile Reset: Yes Additional Info: Version: 7.6.2.1 (X86_64) / LibreOffice Community Build ID: 56f7684011345957bbf33a7ee678afaf4d2ba333 CPU threads: 16; OS: Linux 6.5; UI render: default; VCL: gtk3 Locale: en-IN (en_DK.UTF-8); UI: en-US Flatpak Calc: threaded Launching from Terminal: flatpak run org.libreoffice.LibreOffice Failed to open display (soffice:41): Gtk-WARNING **: 21:02:30.611: Locale not supported by C library. Using the fallback 'C' locale.
(In reply to n1729 from comment #0) > Description: > Scrolling using track-pad on writer is not fluid and feels laggy. Comparing > with scrolling on Firefox and only-office where scrolling is smooth. > > Troubleshooting tried: > 1. Scrolling performance on Native distro version is same as flatpak version. > 2. Turned on smooth scrolling option without any effect. If the performance is the same on non-Flatpak version, do we need to mention Flatpak in the summary? Flatpak-only bugs should be reported to https://github.com/flathub/org.libreoffice.LibreOffice/issues There is bug 98181 for glitchy touchpad scrolling on Linux
Given the fairly high resolution, I'm wondering if bug 154602 is a better fit. Does the lag also happen on other scrolling methods, like using arrows or page down?
Dear n1729, This bug has been in NEEDINFO status with no change for at least 6 months. Please provide the requested information as soon as possible and mark the bug as UNCONFIRMED. Due to regular bug tracker maintenance, if the bug is still in NEEDINFO status with no change in 30 days the QA team will close the bug as INSUFFICIENTDATA due to lack of needed information. For more information about our NEEDINFO policy please read the wiki located here: https://wiki.documentfoundation.org/QA/Bugzilla/Fields/Status/NEEDINFO If you have already provided the requested information, please mark the bug as UNCONFIRMED so that the QA team knows that the bug is ready to be confirmed. Thank you for helping us make LibreOffice even better for everyone! Warm Regards, QA Team MassPing-NeedInfo-Ping
Dear n1729, Please read this message in its entirety before proceeding. Your bug report is being closed as INSUFFICIENTDATA due to inactivity and a lack of information which is needed in order to accurately reproduce and confirm the problem. We encourage you to retest your bug against the latest release. If the issue is still present in the latest stable release, we need the following information (please ignore any that you've already provided): a) Provide details of your system including your operating system and the latest version of LibreOffice that you have confirmed the bug to be present b) Provide easy to reproduce steps – the simpler the better c) Provide any test case(s) which will help us confirm the problem d) Provide screenshots of the problem if you think it might help e) Read all comments and provide any requested information Once all of this is done, please set the bug back to UNCONFIRMED and we will attempt to reproduce the issue. Please do not: a) respond via email b) update the version field in the bug or any of the other details on the top section of our bug tracker Warm Regards, QA Team MassPing-NeedInfo-FollowUp